Contact Sweepstakes Casinos

Whether you have a question about how a sweepstakes casino works, want to flag something that looks out of date, or have a suggestion for content you'd like to see covered, this page explains the best ways to reach the team at unspsc.org and what to expect when you do.

How to Reach Us

Email is the most direct and reliable way to contact us. Every message is read by a real person, and we aim to respond within two working days. Write to us at [email protected].

When you get in touch, a little context helps. Letting us know what your message is about — a specific platform, a piece of content, a general question — means we can get it to the right person quickly and give you a more useful reply.

What You Can Write to Us About

We welcome all kinds of messages. The most common reasons readers contact us include:

General questions — If something on the site isn't clear, or you'd like more detail about how sweepstakes casinos work, the dual-currency model, or prize redemption, feel free to ask.
Corrections and accuracy flags — We take accuracy seriously. If you spot information that looks wrong, out of date, or misleading — an excluded state that's changed, a welcome offer that's been updated, an eligibility requirement that's shifted — please let us know. We'd rather fix it than leave a reader with outdated guidance.
Content suggestions — Have a topic you'd like us to cover? We're always looking to expand coverage of the sweepstakes casino space in ways that are genuinely useful to readers, and we take suggestions seriously.
Editorial and partnership enquiries — If you represent a platform or organisation and want to understand how our review and listing process works, introduce yourself and tell us what you have in mind. We'll be upfront about how commercial relationships interact with our editorial standards.
Responsible play concerns — If you or someone you know is finding it difficult to manage their time or spending on social casino platforms, mention it in your message. We'll point you toward appropriate support resources.

What Happens After You Send a Message

Your message goes directly to a member of the editorial team — not to an automated filter. We don't send template replies as a substitute for a genuine response. You'll hear from someone who has actually read what you wrote.

Our standard window is two working days. During busier periods that may stretch slightly, but we always follow up. If your query is time-sensitive — for instance, if you believe a piece of information could actively mislead readers — say so in your subject line and we'll prioritise it.

A Note on How We Work

unspsc.org is an independent comparison site covering sweepstakes casinos and social casino platforms available to US players. Our editorial team researches and reviews platforms based on factors that matter to readers: game variety, welcome offers and their real conditions, coin redemption processes, platform reliability, and legal standing by state.

Platforms listed on this site may have commercial relationships with us — we may earn a commission when a reader visits a listed site through our links. Those relationships do not determine rankings or editorial assessments. A platform's position in our list reflects our editorial judgement, not the size of any commercial arrangement. You can read more about how we approach this across our site.

If you believe anything we've published misrepresents a platform, overstates an offer, or fails to reflect a change in state-level availability — for example, a state that has recently moved to restrict sweepstakes casino operators — we want to hear about it. Reader corrections have improved our content before and will again.

Sweepstakes Casino Questions We Can Help With

We receive a range of questions about the sweepstakes model specifically. While we can't give legal or financial advice, we can point you toward the right section of the site or provide general factual context on topics including:

How Sweepstakes Coins and Gold Coins differ, and what each can be used for
Which states currently restrict or exclude certain sweepstakes casino operators
What identity verification (KYC) typically involves before prize redemption
Whether prizes redeemed through Sweepstakes Coins may be subject to federal or state tax obligations
How the alternative method of entry (AMOE) works and why it matters legally
Age eligibility — most platforms require players to be at least 18, though some set the bar at 21

For anything relating to state-specific laws or your individual tax position, we'd always encourage you to check the relevant operator's terms directly and consult official sources or a qualified professional where needed.

We Value Honest Feedback

Independent comparison sites are only as good as the accuracy of what they publish. If something we've written has helped you find a platform that suited you, or alternatively if it led you somewhere that didn't match what we described, we genuinely want to know. That kind of feedback — positive or critical — is what keeps this site useful.

Thank you for taking the time to reach out. We look forward to hearing from you.